Shipping Policy:
We offer a variety of shipping methods, including standard and expedited options, to accommodate your preferences and delivery timeframe.
Orders are typically processed within 1-2 business days after payment verification and shipped within 7-10 days excluding weekends and holidays.
The estimated shipping time depends on your location and chosen shipping method. Once your order is shipped, you will receive a tracking number to monitor its status.
For international orders, please be aware that customs fees, taxes, and import duties may apply, and these are the responsibility of the customer.
Please ensure that your shipping address is accurate and complete to avoid delays or non-delivery.
We want to bring your attention to our Refund and Exchange Policy for hair extensions. Please read the following guidelines carefully:
Refunds:
We do not offer refunds on hair extensions. However, we are committed to ensuring your satisfaction with our products and services.
Exchange Requests:
If you wish to initiate an exchange, please ensure that you do so within 7 calendar days from the date of purchase. We appreciate your understanding that this timeframe allows us to manage the exchange process efficiently.
Eligibility for Exchanges: To be eligible for an exchange, the hair extensions must meet the following criteria:
We want to provide you with the best experience possible, and these guidelines are designed to ensure fairness and transparency for both our valued customers and our business.
If you have any questions or need further assistance regarding our Refund and Exchange Policy, please do not hesitate to contact our customer support team. We are here to help and make your hair extension journey a delightful one.
Thank you for choosing Soigne Microlinks for your hair extension needs.